which was weird because I dropped of the car. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Dear customer, A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. July 21,2020 check engine light came on. Who is ED Magedson - Founder, Ripoff Report. BBB Business Profiles may not be reproduced for sales or promotional purposes. Sadly, the first salesperson advised me that the vehicle was sold the next day. Always go with your gut feeling! Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! :$6K . Anyone from afar could see that the reason they were doing this was because we left a negative review. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. Easy, done. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. He replied "just let me know what the issue is and my mechanic will take care of it." Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. Compare pay for popular roles and read about the team's work-life balance. Initially I showed him a car that Id settle for but wasnt in love with. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. No problem I was told. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. they are not trustworthy! Merlex - the masters of bait and switch. We analyze millions of used cars daily. THAT NIGHT, lights appeared in the dashboard. "Mike" told me that they no longer wanted to do business with me. Consumers eligible for the Litigation Class are those . The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. He knew nothing about the car so i should have known he knew nothing about anything else either. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Don't waste your time! I decided to go back and read some of the reviews more closely. 3.7. Who's crazy enough to start this website? Visit Dealer Website. Etta cost are not listed in ads or on their website. Texted them to tell them and was told to take it to their shop which was fixed! Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. You will be sorry. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. Merlex gave me a great experience. Child safety. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Purchased 2015 ******** **** ***** July13 2020 during COVID. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. Well guide you through the process. that night, after bringing the car home, lights appeared on the dash! Specialties: High End Used Car Sales. Fast service. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. There I was told that car needed a new engine! BBB Business Profiles are subject to change at any time. I highly suggest, next time you spend over $10, you get yourself a keeper. Copyright 1997-2023, Ripoff Report. Directions Can be upwards of $3000.00 On top of vehicle cost. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! 30 minutes later the sales person asked for an additional minor piece of information. Appfolio Charged $538 to charge card and I never heard of them!!! Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. I was looking for a pre owned vehicle with low mileage. 1492 customer reviews of Merlex Auto Group. Get more reviews from your customers with Birdeye. Bought the car was clean everything was ready. Why Ripoff Report will not release author information! Now please pay attention to this the fraudulent actions kick in!! This was Thursday "WALTER", through text message, asked me to drop off so we can fix as soon as possible.. He was very knowledgeable, thorough, kind, and most importantly very honest. Copyright 1997-2023 Ripoff Report. NEVER!!! Estimated amount consumers saved since 1997: $15,590,010,907. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. Merlex Auto Group | 7 followers on LinkedIn. Property / Condominium Managment - Real Estate, Matthew Paul Lee - World Wide Consulting Group Matt Lee TAKE YOUR MONEY AND DO NOT PERFORM Singapore 10 Marina Blvd, Sports car international Vehicle purchase Lynnwood Washington, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional DAMAGE - DAMAGE - DAMAGE - NEVER PAID FOR DAMAGE Brooklyn New York, American Automobile Association (AAA) AAA Motor Club Sh*t company Dearborn Michigan, GABE NORZAGARAY / AMERICAN GROUP LLC FILED FALSE FREIGHT GUARD REPORT CHANDLER AZ, Fresh Local & Wild Ltd Ellena Ward Ellie Ward Ellie Batiste Ellena Batiste Ted Ward Edward Ward Edward Pickering Ted Pickering Staff, Suppliers and Local Artists left unpaid. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. 72 Verified Reviews. Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! He told me yes! After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Trash. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. The second bank is ALLY. Than hung up on me. Little did I know, for him, it was a phone call away! Consumers want to see how a business took care of business. Its HIS car, not mine. There are no page 1 and page 2 of the Buyer Contract. I was very scared that they will frighten my daughter and neighbors. The process was stress free and pleasant. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. I get to the dealership and the truck was not in the lot. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. 7. I visited Arlington Police Department. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! Check reviews anywhere about this place! Beware! TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. Corporate Advocacy Program: How to repair your business reputation. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Very unorganized and fake professional. |. Want to share your experience with this dealership? CARFAX Vehicle History products and services are based only on information supplied to CARFAX. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. 1105 N Glebe Rd Write a Review. You never know. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. BBB is here to help. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Write a review. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. Read more reports about Merlex Auto Group. WARNING! There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports
How those businesses take care of those complaints is what separates good businesses from the rest. Before leaving, Ray gave his number, stating "Any issues, just let me know! The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. 1 mile away. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife I have no idea who it is. He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Almost half have been Mercedes and BMW's which is what we were looking at. We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. Merlex needs to apply this principle!!!! I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. 235 Reviews. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. He spent 75% of the time i was there with me. Car dealership. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! Choose a car and the dealer will bring it to you for a no-obligation test drive. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. N/A. REBUTTAL BOX
This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. I spoke with substitute manager for that day Ray Kandahari. Jason and Walter treated me with kindness and respect. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. I had a wonderful experience purchasing my used vehicle. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. We DO NOT remove reports. Please teach how to cancel this Certificate of Title. I left with a Mercedes certified vehicle that has all of the bells & whistles. He then asked us to drop off the car at his personal mechanic for him to diagnose. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! Server location. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. Find more than 112,707 complaints| Ripoff Report I asked to provide me with absent pages in my Purchase Documents set. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. On March 19, 2018, Monday, at 6 pm I got a phone call from a fake police officer. FRAUD ALERT:. Also he said that the total due is about $27,000. Absolutely incredible!!! 1105 N Glebe Rd Arlington, VA 22201. For more specific results for "merlex-auto-group". We've either got it - or we can get it. Established in 2014. Copyright 1997-2023, Ripoff Report. co workers were fun and easy to get along with. Visit Merlex Auto Group. Sales: (703) 685-9312. Good. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. 40 minutes later I completed a fiancial form. I continued to call, he would not respond yet he was completely available prior to selling the car. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. Terrible experience with them. You are absolutely right that we should have done a better job of following up with you properly. Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? Consumers love to do business with someone that can admit mistakes and state how they made improvements. They said that everything was already discussed and I should just sign what was discussed. 3.7. We left negative reviews of our experience. JULIAN TOOK VERY GOOD CARE OF ME. 185 were here. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. All rights reserved. Dont trust this dealer! Some of the employees are rude and not helpful. 2 DAYS AGO! There is no any information about this second line of financing. I signed the pages where the employee pointed with a finger. The manager Walter prepared Purchase Documents set. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Easy Apply. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. The police officer asked "how? I will never ever go back to Merlex Auto group. They are hard to deal with and VERY unprofessional!! I was scared that they will break my doors, windows and home stuff. I dealt with the GM, Walter. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Merlex Auto Group Sales Position. He said, he cant. DO NOT TRUST RAY! Merlex did not have the vehicle we were interested in purchasing. BBB reports on known marketplace practices. All business will get complaints. Get a Kelley Blue Book instant cash offer. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Dont sign the sold as is be careful! Dear Mr. Bill, DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. 5 hours later I received a random text from a different sales rep asking how my test drive went. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! I informed her, ok but was waiting to hear back from the sales person. They have hidden fees. It looked brand new being a used car and all of the customer service reps handled me very well. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. Court documents are not available for this case. Advertisers above have met our
Communicates outside of dealer hours!! i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. MYWOT. This time I decided to take to ******** dealer. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! I returned home by my car. its only been two weeks and he has proof he put down what you asked for.". Walter gave me the discount I needed to secure the purchase. Please DO NOT patronize this business. Another car stalled out and wouldn't restart within 50 feet of the lot. This rating includes all dealership reviews, with more weight given to recent reviews. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Merlex Auto Group. Closed | Opens at 10:00 AM. I agreed. (I checked it by calling to Arlington police department). Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. This was not what was discussed. Please teach me how to make the bank stop frightening me. He then texts me "if i am having any problems, contact the salesman! Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." Even called me several days later to say car was there, but you told me wasnt before. 5. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. From this document I defined the total selling price for the car. Yet, i have never met him before this day!!!!!! Corporate Advocacy Program: How to repair your business reputation. (I was looking for financing for my daughter, starting April 1, when she starts her new job). 192 were here. Corporate Advocacy Business Remediation and Customer Satisfaction Program. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Website. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Say we owe over $22,000.00 for the rest of their so called contract !!!!!! (703) 214-3598. Price of the car is $14,966. This was the most stressful experience I've ever had buying a car. The owner Ray should NOT BE TRUSTED. Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. We purchased a car from MERLEX 2 Weeks ago! Corporate Advocacy Business Remediation and Customer Satisfaction Program. Directions. flexible hours. The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. I would love to see how they are booking their vehicles to the bank. Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. Upon arriving at the dealership, the scene was a little chaotic and unorganized. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. BEAUTIFUL CAR WITH LOW MILES! They assured me that they would rectify any issues and disappear when time to do so! And of course, they tried to up sale me another auto on the lot. The case status is Other. I had told them that I was interested in one car and my daughter was interested in another. I have text messages as proof!! All rights reserved. Job closed due to COVID so I hardly drove car after that fixed! Buy at your own risk!! 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. Used Cars for Sale. He ordered Walii to move his car, he was clearly upset that he was caught in a lie! UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. Established in 2014. Salesperson Zaki Hairat drove the new car to my house. THIS IS FRAUD! Dont click on those slick Ads! Job. On April 3, 2018 I got a bill and welcome letter from Ally Financing. Called/ texted Merlex to inform them and see what they can do. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Merlex Auto Group. Owners who claim this profile can update information, boost SEO, and more. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. There is a second line of financing exists. Blame yourself! I bought c300 Benz and I love it. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. Merlex Auto Group. For important participation details and mileage limitations, please ask your dealer. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. Consumers want to see how a business took care of business. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! The Purchase Documents set is thinner by 1/3. Bait and switch tactics, not one car pictured I was interested in was available. This profile is powered by Birdeye. You name it they have it. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. They have the best inventory of lux cars. Reviews. In the original write up they said that the car ran perfectly. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. Life's too short, are keep it up and yours will. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. Verify to immediately update business information, respond to reviews, and more! The following day I sent additional information pertaining to the sale via text message before they opened. Public Records Policy. So now Im paying for car thats just parked! Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Was told I signed sold as is and that I didnt purchase warranty. Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? Blessing in disguise We inform our customers with the most accurate information we have at the time. Wasted a trip out to Arlington. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would.
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