Press the Power button on the back of the Hub to turn it on. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. There are a few things to try here. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Alternatively choose your Hub from the dropdown to find out how to connect. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. The default mode here is Mode 1. on You dont want your neighbours taking advantage of the internet connection that youre paying for! They're on the back of your Hub. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution If this happens get in touch with us. Follow the instructions that automatically appear on the screen to change your password. >. If youve lost that card, it should also be on a sticker on the base of the router. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. Check that youre using a device that is connected to your BT broadband network. However, if the Wi-Fi has dropped out, you might not see the settings. Full Fibre customers wont use microfilters. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. If you dont have a battery unit, unplug the modem. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Also, what to do if you've forgotten it. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. Instead the Smart Hub connects to the Openreach modem (or ONT). It's also easy to see the Hub Manager across all devices. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Full Fibre customers wont use microfilters. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. >, What is the Wireless mode feature on my BT Smart Hub? If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. IP address Announcements, Guides & Community Updates. The light on the front will change colours while your Hub sets itself up. (Make sure youre connected to your home network.). Richard, I run Windows 11 and using Edge is fine. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. I am grateful for that thought, I have not used a microsoft browser for years! Choose BT Access Control from the options. >. >, How do I turn wireless on and off on the BT Hub? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. It's also easy to see the Hub Manager across all devices. Your Hub will be called something like BTHub6-ABCD. When searching for your Hub on your device, you'll have to select which band to connect to. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. You'll need your Hub's wireless network name and password. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn If this happens get in touch with us. Our helpful guide shows you how to change the admin password on your BT Hub. >. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. You can edit names and devices anytime you want. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. You can turn it on or off. Click here for more about setting up Full Fibre yourself >. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Then fill in the details for your Dynamic DNS service. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. How can I turn it on and off? Press the Rescan button to make it scan again. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! A steady blue light on the front of the Hub means everything's OK. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Try connecting your device to the router with an ethernet cable instead of using wireless. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? You'll then be able to change these settings: Separate Bands. It's not an extension socket. This table shows the main differences between them. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. How do I change my Smart Hub's wireless settings? If you change this, you can check the strength of your new password - aim to get the strength bar fully green. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Channels First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. It's not an extension socket. 16h22. If you want to make any changes to the hub settings, you'll need the admin password. We know its a clich but resetting works more often than youd think. Whats next? Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? You want to fiddle with the settings of your BT Smart Hub. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. Wait until the lights on the modem are solid green, then plug in the Smart Hub. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. Youll find it on the back of your Hub. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. If you have it, unplug all your old broadband kit, including your old power plug. on Are you having problems with BT Hub Manager? If it isn't blue, see connection troubleshooting below for help with connecting. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . How do I restrict the wireless devices that can connect to my Hub? Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). Press the Power button on the Hub to turn it on. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Wireless mode For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? How do I create a Port Forwarding rule on my Smart Hub? Note: you'll need a Dynamic DNS service provider to use this feature. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. How do I set up port forwarding on my BT Hub. If this happens get in touch with us. 16-08-2022 The default BT Smart Hub IP Address is: 192.168.1.254. It's on or it's off. With Band Steering on, the Hub steers your devices to the best wireless band for them. First, you need to connect to the router's web management page, so that you can change the settings that you want. Make sure that your computer is connected to the Smart Hub via Ethernet or . >, How can I set up or change the admin password on my BT Hub? Disconnect the red Ethernet cable that connects the modem to the Smart Hub. 3. This will open the Hub Manager, Enter the admin password. The Hub Manager is where you can change or view your Hubs settings. How can I set up or change the admin password on my BT Hub? It's also easy to see the Hub Manager across all devices. Wireless not the same as the wireless password. Remember you need to save any changes you make. By default, your Smart Hub will have this switched off. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? As a general guide, 5GHz provides better speed while 2.4GHz gives better range. If you want to make any changes to the hub settings, you'll need the admin password. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? How do I assign multiple Static IP addresses on the Smart Hub? Then click on Advanced Settings. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Then prompt your device to connect to the Hub. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. >, Where do I find the default admin password for my BT Hub? >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. Here's how to set up a Hub 4 or Hub 5. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. Re: BT Smart Hub 2 manager and Windows 11. You can re-use your filter and Ethernet cables, so please keep them. They're on the back of your Hub. Have you tried Chrome or another browser. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! How do I use my Smart Hub as a modem only? 16-08-2022 Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router.
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