This content may be old or outdated. I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the
Refund Policy | AXS Supplements AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. Reddit and its partners use cookies and similar technologies to provide you with a better experience. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. Coronavirus: Ticket refunds won't happen for many postponed concerts We can't reclaim the money and issue the refund to a new card for you. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If an event is rescheduled, we will try to offer a ticket with the same value or in the same location as the one you originally purchased, although that is not always possible. PROMOTION RESTRICTIONS. I consent to TicketPlan using health data that I submit with this refund application for the purpose of administering my application, which may include sharing health data with insurers. For tickets to events located in Canada, the Service is provided by AXS Group Canada. found at the bottom of this page. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. 1999-2023 PayPal, Inc. All rights reserved. Any restrictions on transfer or resale will be communicated to you (e.g. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. This policy will apply regardless of how the error occurred. . Breach of these terms or rules could result in the termination of your license or right to attend the event without refund. Holder covenants not to sue any of Releasees for use of Personage as provided herein. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due . ugh I am raaaaaging. I've gotten my money back from allianz with just a letter from my work saying I had to work that day. How do you send documents to Uber? Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. AXS Concert Tickets & Allianz TIcket Insurance : r/Music - reddit By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. Congratulations! Can I get a refund for a cancelled or postponed event? You must supply the required Payment Method and/or other personal information in order to complete your purchase. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence, to examine the plan. DE
Please note: If you are applying for a refund for one of the below circumstances, this falls outside of the scope of the TicketPlan Protection, subject to the Terms and Conditions provided at the time of purchase, and a refund cannot be provided: If the circumstance is not listed above, it is likely it will fall outside of the scope of the TicketPlan Protection, however, please detail your circumstances in the box below and we will consider your request further. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. If they allow it, you'll get a refund. You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. We also give them access to 24/7, multilingual . The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. 36. When did you become aware that you were unable to attend the Event? I tried to buy insurance after the fact but . We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. SAFETY AND SECURITY. Dollars. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. Below are some pointers we hope you'll find useful! Reporting Fraud - AXS Help Center All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. You have chosen AXS Mobile ID as your method of delivery for your tickets. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. follow our steps to get a refund from a ticket seller. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. found at the bottom of this page. LIVE MUSIC AND EVENT COMPANY WILL IMPLEMENT NEW POLICY ACROSS ALL OF ITS FESTIVALS, CLUBS, AND THEATRES Los Angeles, CA, August 12, 2021 - AEG Presents, a global leader in concerts and live events, announced today that it will be requiring proof of vaccination for entry into its owned and operated clubs, theatres, and festivals. Upon your payment in full, you shall be entitled to the tickets you have purchased. If buyers Payment Method provider does not remit payment, the transaction will be canceled. Official Tickets and Your Source for Live Entertainment | AXS.com AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot If the event is cancelled, we'll issue you a refund automatically to the original payment card. Reply from AXS UK. Please note we will require official notification of breakdown from the service provider, Please note we will require a vehicle recovery service report, incident report or copy of garage repair bill to be attached as appropriate, (Please note we will require a copy of the original invitation to attend jury service to be attached), (Please note we will require evidence of the Emergency Services attending your residence in the event of burglary or fire to be attached), (Please note we will require a copy of the original witness summons instructing you to appear in court to be attached), (Please note we will require a screen grab/scanned print out from the Met Office website/confirmation of Police Warning), (Please note we will require a copy of the original advice to travel at short notice on military service to be attached), Your supporting documentation such as medical documents, evidence of breakdown, confirmation of travel disruption as applicable, Scanned copies or clear photographs of the un-used tickets. Its for one of the Hyde Park British Summer Time concerts. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. Ticket Insurance - AXS Help Center Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. AXS is not responsible for the acts or omissions of any venue or Client. To create an account, we require both personal and vehicle documents, such as a valid driver's license, vehicle registration, and proof of insurance. Show more Show less With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. By clicking Next, you agree to the AXS.com Terms and Conditions. What is Allianz Global Assistance Event Ticket Protector Insurance? So please be as cautious as possible when going through AXS. Refunds for rescheduled events are up to the artist, team, venue, or promoter. If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. mail IP: 161.35.97.149
But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. ', Beware of this fake Disney+ phishing email. Click Close and Add Documents to go back and add them now. Holder also understands that at an event, the Holder assumes and bears all risks of inclement weather or force majeure events (including injury or cancellation). tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. We act on your behalf, as seller, when listing or reselling tickets. This tracks your activity using third party cookies. in the event description page, in pop-up boxes, or in an email). AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? If you have bought your tickets at the venue's box office? By using the Service, you agree to the Privacy Policy and Terms of Use. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. . Refund Application Thank you for visiting Ticketplan - our role is to administer the refund applications for certain, specified circumstances on behalf of our ticketing partners in line with the protection terms and conditions, which you agreed to at the point of purchase. x. AXS | Complaints | Better Business Bureau Profile If the event is rescheduled, we'll advise what options are available to you. Latecomers may be seated at the discretion of Client or venue. Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. AXS or our Client, as applicable, reserves the right to retain various fees and charges paid by buyers or sellers on our Service, even if an event is canceled and not rescheduled. (United States) For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. Official Tickets and Your Source for Live Entertainment | AXS.com If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. Ticket Insurance. Did the same happen to you? Performed analyses related to call center and ticket insurance costs. Leave the Archive. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. Pick your exact se. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. You should evaluate your risk in determining whether to attend the event. TicketPlan cannot be held responsible if incorrect banking details are provided. Refunds for Primary Ticket purchases are not available for suspended, postponed or rescheduled events, unless offered by the Client, or ifrequired by law (however, refunds are not typically available for Resale Ticket purchases if events are suspended, postponed or rescheduled, even if offered to the original purchaser). Took about 5-6 weeks and lots of following up but did get all my money back. We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. By purchasing tickets you are agreeing to such terms and conditions of the MLS home team. Mastercard, date running time selected at the russian of purchase. Additionally, for events where the refunds are not offered, you may consider other options made available like selling or transferring your tickets before the event takes place. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. Our helpline number is 1-888-929-7849. Please be advised we will require a copy of the death certificate to be attached. Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. AXS.com Reviews | Read Customer Service Reviews of axs.co.uk - Trustpilot To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. Honestly this post makes me feel better though, thank you lol. If I have XCover ticket insurance and miss an event, can I get a refund? Please note we may require original tickets to be submitted, Sort Code or BIC/SWIFT code for accounts outside of the UK, You need Javascript enabled in order to submit this form, Booking Errors We recommend you contact the ticket seller directly to discuss the issue, Entry requirements or organisation of a venue/event. Cant get ticket refund from AXS MoneySavingExpert Forum How can I make a claim for my Ticket Insurance? - AXS Help Centre a Primary Ticket that is then resold) (each a Resale Ticket and collectively, the Resale Tickets), there may be applicable buyer, and/or logistics fees and charges imposed. You will also be responsible for paying any applicable taxes relating to your purchases. Hello Reddit users, fairly new to this app and still trying to get used to it but I thought Id come on here for some advice. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. On receipt by us of payment from you, we will transfer the tickets to you, subject to this Agreement, our Terms of Use and any specific terms and conditions of our Client. I don't see why I should have to do the legwork on this one. Online applications are received immediately and are our preferred method of submission. The documented police or fire brigade report. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising.
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